Shipping Policy

Last updated 23 October 2026

Template text — have this policy reviewed by qualified UAE counsel before launch.

Dispatch

Orders paid before 2 pm GST, Sunday to Thursday, are dispatched the same day from Dubai. Orders after the cut-off or on weekends ship the next business day.

UAE delivery

UAE Standard — 1–2 business days, AED 25, free over AED 500.
UAE Express — same-day in Dubai for orders before 2 pm, AED 45.

GCC delivery

Courier delivery to Saudi Arabia, Kuwait, Qatar, Bahrain and Oman in 3–6 business days. Import rules differ by country; some products may not be available to every destination, and you are responsible for any import requirements or duties.

Packaging

Products ship in insulated, discreet packaging with the lot number visible on each container.

Tracking

You'll receive a tracking number by email when your order ships. You can also check status on our order tracker.